Cettire Reviews
Cettire Customer Reviews (12)
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Cettire Customer’s Q&A
Cettire FAQs
What are some of the brands that Cettire offers?
Cettire offers a wide range of brands. Some of the brands include Dolce & Gabbana, Burberry, Prada, Balenciaga, Gucci, Alexander McQueen, Off White, Fendi, Alexander Mcqueen, AMI Paris, Balmain, Chloe, Givenchy, Loewe, Max Mara, Valentino, and Versace. These brands offer a variety of items such as designer apparel, shoes, accessories, bags, and more.
About cettire.com Prices and Cost?
Cettire is an online retailer that offers a variety of products for women, men, and kids. The prices on Cettire can be quite competitive, as they operate in the "gray market". This means they sell items without the manufacturer's consent and often bypass various geographical export/import rules. This allows them to potentially avoid certain costs associated with authorized distribution channels, thus enabling them to sell the items at a lower price. However, it's important to note that some customers have reported that prices once set should not change as they found the ten percent discount did not make a difference to the cost of their purchase. Additionally, some customers have praised the price-performance ratio of the products. However, please be aware that the return process may be challenging as communication is only by email and you may be charged for returning items. Overall, the general consensus among customers is that Cettire offers good value for money.
What are some of the products that Cettire sells?
Cettire is an online luxury fashion retailer that sells a wide range of products from over 500 designers. They offer an extensive range of women's and men's wear from world-renowned brands such as Prada, Gucci, Saint Laurent, Balenciaga, and Valentino. The company features products for men, women, and kids. They are dedicated to selling luxury goods at discounted prices, often offering discounts of 50% or even higher on retail prices. The product categories include clothing, handbags, shoes, jewelry, hats, scarves, underwear, socks, tops, dresses, lingerie, bottoms, and more. The brand has built a substantial collection with over 100,000 different product styles.
How does Cettire compare to other online retailers in terms of prices?
Cettire is known for offering lower prices compared to other luxury fashion retail platforms, making it an attractive choice for customers looking for discounted designer items. Many customers have mentioned the fast shipping provided by Cettire, allowing them to receive their orders in a timely manner. However, the availability of certain items can be limited. Once something sells out, it may not be restocked again for quite some time. It's always a good idea to compare prices between Cettire, the designer brand, and other trustworthy online luxury fashion retailers such as Farfetch and SSense.
Are there any risks associated with buying from Cettire?
Cettire is a legitimate online retailer that sells 100% authentic products. They have strict quality control standards and all items come with a certificate of authenticity. They offer free express shipping worldwide on all orders over $200 USD and accept returns within 30 days of the purchase date. However, there are a couple of things to be aware of:
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No Exchanges & Returns Will Incur A Fee: Cettire does not accept exchanges. You can return the original item, receive a refund, and then place a new order. However, returns will incur a fee of $25 per item. The initial shipping fee, as well as any applicable taxes and duties, will not be refunded.
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Packaging Might Not Be As Fancy As Those Of Official Designer Brands: Sometimes the packaging of the designer items purchased through Cettire isn't as lavish as those acquired directly from the official designer brands. This doesn't necessarily mean that there are any flaws in their packaging. Rather, it implies that on certain occasions, the items they dispatch arrive encased in a basic generic box, lacking additional elements such as a dust bag, papers, original boxes, swing tags, or authenticity cards.
So, while Cettire is a legitimate and authentic online retailer, it's important to be aware of these points before making a purchase.
About cettire.com Popular Products and Services?
Cettire.com is a global online retailer that was launched in 2017. It offers more than 2,500 luxury brands and 500,000 personal luxury goods. The platform is rapidly growing and faces competition from other luxury e-commerce platforms. For the 2023 financial year, Cettire reported sales of $416.23 million, a 98 per cent jump compared to $210 million a year earlier. Net income was $16 million compared to a net loss of $19 million in 2022. These numbers were achieved with just 50 employees. The company reported gross revenue of $167.4 million, marking a staggering rise of 98 per cent year-on-year from the same period a year earlier. Net revenue was $127.1 million, up 92 per cent YoY. Earnings before interest, taxes, depreciation, and amortisation (EBITDA) for the period was $8.7 million, reflecting an increase of 58 per cent compared to the previous year. The company's 'delivered margin' surpassed the 20 per cent mark. Cettire enjoyed a boom in its customer base, witnessing a 69 per cent surge in active customers YoY. Notably, repeat customers constituted a significant 59 per cent of the total revenue. The average order value (AOV) saw a modest hike, increasing by two per cent, settling at $731. By the close of 1Q24, Cettire had amassed a net cash balance of $59 million, a significant jump from $30 million in 1Q23 and $46.3 million at the end of FY23. Cettire works with more than 500 top brands in the fashion industry to deliver top-quality products and services to its customers. Top brand products from Gucci, Valentino, Balenciaga, and Saint Laurent can be found on this site. It specializes in designer apparel, shoes, accessories, bags, and more from famous brands such as Gucci, Dolce & Gabbana, Hermes, Prada, etc. Cettire has exclusive products available only on the website.
What is the delivery time for Cettire?
The delivery time for Cettire is typically 3-7 business days after order confirmation. However, this is indicative and can vary due to circumstances beyond Cettire's control such as delays in clearing customs, payment approval, and other matters. Please note that Cettire cannot bear responsibility for these delays. It's also important to note that Cettire does not deliver to PO BOX addresses as the couriers they use require a signature to confirm delivery. If you refuse a shipment from Cettire or do not take necessary steps to retrieve your shipment after attempted delivery at your nominated shipping address, you are responsible for the original shipping charges, any import fees incurred on the package, and the cost of returning the package to Cettire. This amount will be deducted from your merchandise refund. Orders are shipped via preferred express couriers: DHL, Fedex, and Startrack Express. After placing an order, you will receive an email with the tracking number associated with your parcel. You will also receive regular email updates on the delivery status of your order. Please note that you have 30 days upon the dispatch of your order to contact Cettire should you not receive it. If you contact Cettire after this 30-day period, they cannot guarantee your refund.
How does Cettire ensure authenticity of its products?
Cettire is a legitimate company that ensures the authenticity of its products. All the products purchased through them are sourced directly from reputable designer boutiques and department stores that are partnered with them. Cettire does not own any inventory, instead, it acts as an intermediary between customers and a network of luxury boutiques and stores from all around the world that are partnered with them. This ensures that all items sold are 100% authentic. The company has strict quality control standards to ensure that all items sold on its website meet its expectations for quality. All items purchased from the site come with a certificate of authenticity and have been carefully inspected before shipment.
About cettire.com Payment Method?
Cettire.com accepts various payment methods. Customers can pay with major credit cards, PayPal, Apple Pay, and other methods such as Afterpay and Klarna. Please note that all orders will be processed in US Dollars. If you wish to cancel your order, it is eligible for cancellation within 24 hours of placement. After 24 hours of placing an order, a cancellation fee of USD 25 applies. Once your cancellation is confirmed, the refund will be processed to your original payment method. Refunds are generally processed within 10 working days. It's important to note that some banks may take longer to process refunds.
cettire.com Return Policy?
Cettire's Shipping Policy is as follows: All orders are processed in US Dollars. They ship within various countries including Australia, United States of America, United Kingdom, Canada, Japan, New Zealand, Singapore, South Korea, Hong Kong, China, Indonesia, Philippines, Macau, Taiwan, Thailand, Saudi Arabia, United Arab Emirates, Qatar, Mexico, Argentina, Colombia, Peru and various countries within the European Union. Orders are expected to reach customers 3-7 business days after confirmation. Shipping times are based on the time from collection and are intended to be indicative only. Cettire cannot bear responsibility for circumstances beyond its control such as delays in clearing customs, payment approval and other such matters. They are unable to deliver to PO BOX addresses of any kind as the couriers they use require a signature to confirm delivery. If you refuse a shipment from Cettire or do not take necessary steps to retrieve your shipment after they have attempted delivery at your nominated shipping address you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Cettire. This amount will be deducted from your merchandise refund. Orders are shipped via their preferred express couriers: DHL, Fedex and Startrack Express.
As for the Return Policy, you can purchase in confidence and send the items back to them if they are not right for you. Returns will incur a fee of USD 25 per item. Duties and shipping fees will not be refunded. Returns must use the label(s) provided and arrive at their location within 14 days from the date the parcel is received. Items received after this period are accepted only at the discretion of Cettire. They do not accept exchanges. All you can do is, return the original item, receive a refund, and then place a new order. However, returns will incur a fee of $25 per item. Furthermore, the initial shipping fee, as well as any applicable taxes and duties, will not be refunded.